Non-Discrimination

Discrimination is Against the Law

Curo Health Services, LLC, and its affiliates and subsidiaries (“Curo”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Curo does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Curo:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as: 
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Douglas J. Abell at dabell@curohs.com or 704-662-1771. 

If you believe that Curo has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: 

Douglas J. Abell, Chief Compliance Officer
655 Brawley School Road, Suite 200
Mooresville, NC 28117
704-662-1771
704-664-1306
dabell@curohs.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Doug Abell, Chief Compliance Officer, is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: 

U.S. Department of Health and Human Services 
200 Independence Avenue, SW 
Room 509F, HHH Building 
Washington, D.C. 20201 
1-800-368-1019, 800-537-7697 (TDD) 
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 

 

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